Relationship between bid preparation audit and service delivery in the education sector of Central Equatoria State, South Sudan. A cross-sectional study.
DOI:
https://doi.org/10.51168/insights.v2i10.41Keywords:
Bid Preparation Audit, Service Delivery, Central Equatoria State, South SudanAbstract
Background:
Bid preparation, audit, and service delivery in the education sector are closely linked through ensuring transparency, accountability, and efficiency in procurement processes. This study aims to determine the relationship between bid preparation audit and service delivery in the education sector of Central Equatoria State, South Sudan.
Methodology:
A descriptive cross-sectional design. A stratified random sampling technique was used to select a sample size of 103 from a population of 140 employees. Data was collected using questionnaires, interviews, and documentary review. Descriptive statistics were used to describe the various demographic variables. Correlation and Linear regression analysis techniques were used to determine the relationship between bid preparation and service delivery.
Results:
This study included 103 respondents, 3(3.5%) of the respondents who had a diploma as their highest level of education, 19(18.6) had a degree, 69(67.4) had a postgraduate degree, and 11(10.5) had other qualifications. 2 (2.9%) who had worked for 1-4 years, the respondents had adequate experience with procurement audit and service delivery in the entity, since about 98% had worked for more than 5 years with the central Equatoria state. Most of the respondents agreed that there was a significant correlation, r=0.339, p = 0.000. Linear regression analysis showed that 11.1% of the variability in service delivery (R² = .111) was explained by the bid preparatory process audit.
Conclusion:
The bid preparation process audit significantly affects service delivery, especially when the audit recommendations cover procurement planning, bid management, bid opening, and bid document implementation by management.
Recommendation:
The accounting officer should conduct a market price survey to guide the development of the procurement budget.
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